the list of items in the room's mini bar included "Baccardi" which was not in the minibar at all. WE called the reception about this becouse we did not want to be responsible for payment but they seemed to be clueless & asked me "did I take it". I believe the hotel personnel should check the minibar against the list daily as if we did not notice the missing item we would no doubt be charged for it.

Das Zimmer, in dem wir übernachtet haben, müsste mal renoviert werden. Der W-Lan-Empfang im Zimmer funktionierte nur eingeschränkt.

It will be fine for the guests arriving earlier to be offered coffee or tea.