tere is not much you can do about the rabble on the street at 4 am on the weekend nights. but it was a little annoying to be awoken by loud spanish at 430 AM

Very disappointed concerning the laundry service, which had a deleterious impact upon our stay at Viennart. There was a major problem and resulting dissatisfaction with the laundry service. We submitted laundry on Wednesday afternoon after check-in. We were told on Thursday that the laundry service did not pick laundry that day. So, if we wanted to have our laundry back by Friday, we would have to pay "express fees" to have the laundry completed. This is extremely poor service, and the cost to have the laundry processed was outrageous. Management needs to address this matter to prevent angering future guests.

Ein sehr empfehlenswertes Hotel in perfekter Lage mit sehr gutem Preis-Leistungsverzeichnis

Ich war eine Nacht bei Ihnen zu Gast und bin im Grossen und Ganzen sehr zufrieden gewesen. Nur die Türen der Nachbarzimmer schlagen sehr laut zu und auch das Auf- und Zusperren war in meinem Zimmer sehr laut und störend zu hören! Der Service war sehr freundlich und das Frühstück lecker. Allerdings wäre es wünschenswert an Wochentagen bereits ab 06:30 Frühstück anzubieten. Dass es W-Lan im Hotel gibt finde ich toll, leider war es aber phasenweise sehr langsam. Vielen Dank und beste Grüsse!

My booking was not found in the booking system when I arrived although I booked through the hotel website and also gave my credit card number. I was lucky that there was a room free.