Do the bathrooms have bathtubs?

Yes, all 134 rooms have a bathroom with bathtub.

Do you have facilities for bicycles?

Yes, but the hotel accepts no liability for bicycles left in the hotel.

When is breakfast served?

Breakfast is served from 6.30 am 10.30 am in the restaurant and business lounge.

What is the latest date for cancelling a reservation with a charge?

Free cancellation is possible up to 06 pm on the arrival day.

What credit cards are accepted by the hotel?

We accept VISA, Mastercard, American Express, Diners Club or bank cards.

Why do you need a credit card number when booking?

This guarantees that the room will be held if you arrive after 6 pm.

Can personal electrical appliances (kettle, iron) be used in the rooms?

This is not allowed for safety reasons.

Is there a hotel bar?

Yes, the Austrobar in the hotel lobby is open from Monday to Sunday from 4 pm.

Does the hotel have Internet connections in the room and lobby?

Yes, the business rooms have Internet connections (for a fee) and there is a free Internet corner as well as Wireless-lan access to the internet in the lobby.

Is there an ironing and laundry service?

Yes, our housekeeping team would be glad to iron and do your laundry for a fee.

Is there a mini-bar in the rooms?

Yes, all rooms have a mini-bar. Help yourself and settle with reception on your departure.

Can I park next to the hotel?

Yes, Austrotel Hotel Innsbruck has a free car park next to the hotel.

How long is the reception staffed?

Our hotel reception is staffed 24/7.

Are there reduced rates for children in their parents’ room?

Yes, children up to 6 years can sleep in their parents’ room free of charge. Children between 7 and 12 years are offered a 50% reduction.
Children between 13 and 13 years are offerded a 50% reduction.

When are the rooms available on the day of arrival?

From 3 pm. A room to store your luggage is available if you arrive before this time.

When must the rooms be vacated on the day of departure?

By 12 noon. Later departure times can be arranged with reception.

Are there wellness facilities in the hotel?

No, but there is a sauna on the 4th floor for use by hotel guests free of charge.